This event has passed

[Michael]

Hello,

It seems this is a common issue with these plugins. However, when I disable the theme this issue is resolved.

Example: http://www.pdisports.com/event/summer-super-skills-camp/

Is there a way to manage this in the Events Calendar Pro Plugin?

Thank you,

Michael

[Courtney]

Hi Michael

I’m sorry that your theme seems to be the source of conflict. Can you reach out to their support and let us know what they say?

Thanks
Courtney 🙂

[Michael]

Thank you Courney,

I have reached out to them.

I will follow up with you when they do.

Thank you,

Michael

[Courtney]

Thanks Michael

I hope they have a solution. We’d love to have the solution here in case anyone else using this theme has the same situation.

Courtney

[Michael]

Thank you Courtney,

I’m sill waiting on a response:

AncoraThemes: Ticket Comment from Cole Sanders [Ticket #1149545]
There is a new comment on the support ticket in the SevenHills – Summer Camp WordPress Theme category from Cole Sanders. Here’s what they said:

Hello Michael,

I’ve checked on locally installed demo template and added event does not have that message

http://prntscr.com/f18cwd

The same on demo http://summercamp.ancorathemes.com/event/summer-camp-days-chores/

Still checking the problem on your site…

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Click here to sign in and reply to this ticket.

But I am still waiting to hear back from them.

Michael

[Michael]

Hello Courtney,

Here is the response from the theme developer:

Cole replied
18 hours ago
Hi Michael,

There’s conflict with Tribe Events template – when you pick another template, it works fine, http://prntscr.com/f1lh17

Please check http://www.pdisports.com/event/chowder-cup-marlboro-2017/

Thank you.

Cole Sanders,

Support Operator

Post: https://ancorathemes.ticksy.com/ticket/1149545/

[Courtney]

Hi Michael

Test how your page looks when you change these settings: Events » Settings » Display » Default stylesheet used for events templates & Events template.

Thanks
Courtney 🙂

[Michael]

Hello Courtney,

I believe the error came from the “Tribe Events” Template.

This was changed by the theme creator to the “Default Events” template.

See his comment below:

AncoraThemes
There is a new comment on the support ticket in the SevenHills – Summer Camp WordPress Theme category from Cole Sanders. Here’s what they said:

Hi Michael,

We just switched to another template – http://prntscr.com/f1lh17, not the one with “Tribe Events” name.

Cheers!

Do not reply to this email!
Click here to sign in and reply to this ticket.

Thank you for your feedback. This issue has been resolved for me.

Michael

[Courtney]

Thanks Michael

Is the issue resolved for you?

Thanks
Courtney 🙂

[Michael]

Yes,

Thank you,

Courtney

[Courtney]

Thanks Michael 🙂 Glad that worked!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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