There wasn't a way to upgrade my order from single to three websites

[Karen]

I purchased a single license for Events Calendar Pro, and over the holiday, when support was closed, I wanted to upgrade my order to three websites, but there wasn’t a way to do this. So, I placed another single order #1210214. I would like to see if you can change the two single orders under my account to a three website order.

Also, I installed Community Events and Community Tickets on my klpn.net website, but it turns out that I will not need it there, and prefer to move those licenses to my website at http://lakemerrittdance.comteams.com website. Can you help me move the license? Time is of essence.

[Hunter]

Hey Karen 🙂

I hope you had a great holiday season and your New Year is off to a great start! Please review our Upgrade a license Knowledgebase article and if you have any issues or the dollar amounts don’t end up correct after the upgrade processes, visit our Contact page and we’d be happy to make sure things get worked out. Feel free to link to this thread when completing the contact form.

Also, I installed Community Events and Community Tickets on my klpn.net website, but it turns out that I will not need it there, and prefer to move those licenses to my website at http://lakemerrittdance.comteams.com website. Can you help me move the license? Time is of essence.

Please review our Moving Your License Keys Knowledgebase article for more information. Please let me know if you have any troubles along the way and I’d be happy to help further assist.

Thank you and have a wonderful week ahead. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts