There was an error fetching the results from your import: Events could not be im

Home Forums Calendar Products Event Aggregator There was an error fetching the results from your import: Events could not be im

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  • #1369640
    Jason Thomas
    Participant

    I am getting this error with pretty much any import I try. Doesn’t matter if I’m trying to import from Facebook, ICAL, URL.

    I managed to get 1 Facebook import to work but that’s it.

    URLs tried:
    https://www.eventbrite.com/d/fl–orlando/events/
    https://www.facebook.com/thewaterbum/events?lst=100002147142234%3A100002147142234%3A1509060010 (my personal and connected account and the only reason I bought the plugin)

    And several other Facebook accounts of friends and other businesses.

    Please advise. Thank you

    #1369642
    Jason Thomas
    Participant

    After further attempts, I am not always receiving the fetch error but every attempted import returns zero results.

    #1372530
    Jennifer
    Keymaster

    Hi Jason,

    I’m sorry you haven’t been able to get events imported! First, I do want to point out that Event Aggregator does not currently import from Eventbrite. Sorry for the bad news there! We do have a separate plugin specifically for importing from Eventbrite: Eventbrite Tickets.

    Regarding the Facebook link: EA can import events that are published to a public Facebook page or group, or public events hosted by an individual Facebook user. Due to Facebook API restrictions, it is not currently possible to bulk-import events from user profiles, but you can import them using the single event URL. I took a look at the Facebook link you sent, and I don’t see any events for that page on my end. One other thing to note is that the Facebook URL should be formatted in one of two ways: facebook.com/example or the direct link to an individual event. Can you try linking directly to a public page or single event and see if you are able to import that way?

    If you haven’t done so already, I would also recommend taking a look at this article, which has some more details on importing from URLs in Event Aggregator.

    I hope this helps, and please let me know if you’re able to get it working!

    Thanks,

    Jennifer

    #1389127
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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