Theme conflict

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  • #1329446
    PALOMA CARVALHO
    Participant

    Hi guys,

    I am having conflicts with my theme. Can you help me to solve it? That’s the message that appears:

    Warning: is_readable(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\tripierge.com\vegas.tripierge.com/wp-content/plugins/C:\Inetpub\vhosts\tripierge.com\vegas.tripierge.com/wp-content/languages/plugins/tribe-common-pt_BR.mo/tribe-common-pt_BR.mo) is not within the allowed path(s): (C:/Inetpub/vhosts//tripierge.com\;C:\Windows\Temp\) in C:\Inetpub\vhosts\tripierge.com\vegas.tripierge.com\wp-includes\l10n.php on line 583

    Warning: is_readable(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\tripierge.com\vegas.tripierge.com/wp-content/plugins/C:\Inetpub\vhosts\tripierge.com\vegas.tripierge.com/wp-content/languages/plugins/the-events-calendar-pt_BR.mo/the-events-calendar-pt_BR.mo) is not within the allowed path(s): (C:/Inetpub/vhosts//tripierge.com\;C:\Windows\Temp\) in C:\Inetpub\vhosts\tripierge.com\vegas.tripierge.com\wp-includes\l10n.php on line 583

    Warning: is_readable(): open_basedir restriction in effect. File(C:\Inetpub\vhosts\tripierge.com\vegas.tripierge.com/wp-content/plugins/C:\Inetpub\vhosts\tripierge.com\vegas.tripierge.com/wp-content/languages/plugins/tribe-events-calendar-pro-pt_BR.mo/tribe-events-calendar-pro-pt_BR.mo) is not within the allowed path(s): (C:/Inetpub/vhosts//tripierge.com\;C:\Windows\Temp\) in C:\Inetpub\vhosts\tripierge.com\vegas.tripierge.com\wp-includes

    #1330575
    Geoff B.
    Member

    Good evening Palma and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    This sounds more like a permission issue than a theme conflict.
    If am not mistaking this actually coming from a local installation of WordPress (as opposed to the live website). Can you confirm ?

    Could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

    Please ensure you are using the latest files as found on your actual website.
    This way I will get access to any updates or customizations you might have made.

    Secondly, the “easy solution” would be to simply delete the contents of C:\Inetpub\vhosts\tripierge.com\vegas.tripierge.com/wp-content/languages/plugins/ (after a backup).

    That should get rid of that message.

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1340692
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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