The tickets option is not showing up on my event page.

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Home › Forums › Ticket Products › Event Tickets Plus › The tickets option is not showing up on my event page.

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  • August 4, 2013 at 9:05 pm #58755
    lsgdesserts
    Participant

    I have woocommerce 2.0.13, and The Events Calendar 3.03.
    The ticket purchase option is not visible. I tried creating a tribe_events > wootickets folder and copied the tickets.php in there as suggested in a forum post. but it didn’t work. I need to to work asap. Here is a link to my event page. http://lsgdesserts.com/class/baby-shower-cupcakes/ You should see the ticket purchase option towards the bottom. Thanks

    August 8, 2013 at 2:19 pm #59558
    Barry
    Member

    Hi lsgdesserts – I’m going to move this across to the WooCommerce Tickets forum first of all.

    It does look like something’s gone wrong there – can I ask if you have tried:

    * Disabling all other plugins except for The Events Calendar, WooCommerce Tickets (“WooTickets”) and WooCommerce itself
    * And at the same time switching to a default, unmodified theme such as Twenty Twelve

    Does it work as expected under those circumstances?

    August 11, 2013 at 2:02 pm #59892
    lsgdesserts
    Participant

    Barry,
    I tried as you suggested and still have the same issues.

    August 12, 2013 at 6:45 am #59940
    Barry
    Member

    Do the products (tickets) have sufficient inventory? Are you able to share a screenshot of your ticket settings (from within the event editor – basically where you specify the start/stop sale dates, stock and SKU etc)?

    Though you can’t upload directly to the forum you should be able to provide a link to an image shared on Droplr, Dropbox, some similar service or simply an image uploaded to your own WP site.

    August 12, 2013 at 9:07 pm #60114
    lsgdesserts
    Participant

    This reply is private.

    August 13, 2013 at 6:05 am #60136
    Barry
    Member

    OK – so your start and end sale dates are both set to the same day later in the month. For that reason they will not appear until that date – if you want them to be available for sale now you should set the start sale date/time to the current time (or yesterday, to be safe).

    Does that help?

    August 22, 2013 at 6:44 am #62419
    Barry
    Member

    Hi lsgdesserts, it’s been a while without any update so I’ll assume you’re all sorted here and close this thread. Thanks!

    July 7, 2015 at 6:27 am #980284
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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