The tickets don't show on the event page

[Konrad Nierwinski]

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/tickets-no-longer-appear-after-upgrade-to-4-5-2/

[Geoff B.]

Good evening Konrad and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the tickets not showing on your event page.
I would love to help you with this topic.

Based on your setup, I do not believe the cause is the same as the other thread you referenced to.
Would you mind providing me with a specific example of an event (URL) that does not display the tickets, but should ?

Please also include a screenshot of your “Edit ticket” section for that event.

If you selected a ticket start sale date, our plugin will not display tickets until the ticket start sale date is met.

Hang in there!

Geoff B.

[Konrad Nierwinski]

Hi of course here are a link from the event
http://dev.creative-works.us:11059/w/Greater-Pocono-Chamber/event/event-test-01

and the screenshot from the event backend
http://dev.creative-works.us:11059/errors/event-ticket-dont-show.jpg

please if you need anything else please let me know.

[Konrad Nierwinski]

Please there’s a faster way to get support like a chat or phone call this is a very slow process and I need support to get a faster solution to my problem.

• This reply was modified 6 years, 9 months ago by Konrad Nierwinski.

[Konrad Nierwinski]

I just found a solution thanks.

• This reply was modified 6 years, 9 months ago by Konrad Nierwinski.

[Geoff B.]

Good evening Konrad,

Thank you for writing back.

I apologize for the delay getting back to you.
Unfortunately, our support department closes over the weekend.

We apologize for the inconvenience.

With that in mind, I am super stoked that you found a solution.

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

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