the tickets are not shown

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  • #1296552
    Noam Sharon
    Participant

    hello,
    I’ve created a new woocommerce with two kinds of tickets- a child & an adult. I followed yor instruction.
    but when publishing the products – it’s empty. no tickets to buy.
    i need your quick help!

    In addition- How can I give each kind of tickets a pricing discount based on the quantity of each ticket they buy?

    #1297054
    Geoff B.
    Member

    Good evening Adam and welcome to the Events Calendar Support forum!

    It looks like you are using the standalone version of Event Tickets Plus (without the calendar).

    This is fine and will work perfectly.

    Typically, tickets are tied to post or pages.
    In fact, depending on your settings under Events -> Settings -> Tickets, you should see an “Add ticket” box in posts and pages.

    If, on the other hand, you are solely interested in using them as WooCommerce products, the reason you are not seeing them in the shop is because of their default catalog visibility.

    By default, this is set to “hidden”.

    You could either manually change that in each ticket (directly in WooCommerce) or you could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/jesseeproductions/5768685acc4cd48cdd81#file-tribe-woo-catalog-visible-php

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1316318
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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