The start date of the current month does not appear to be accepted

[thomaseckel]

A start sale in September (this month) is not be accepted. The field will be outlined in red (Screenshot) and the fields are not be saved. First the 1st of October is be accepted.
Where is the mistake or bug?

[Andras]

Hi Thomas,

Thanks for getting in touch!

We are aware of this issue which was present in the versions that you are using. The issue comes from the date formatting in the datepicker, which you can set under Events > Settings > General tab

We have since fixed this issue and if you update your calendar and ticketing plugins it should already work properly. Please check and let me know.

Also, creating a full backup of your site and database is recommended before updating.

Cheers,
Andras

[thomaseckel]

Hi Andras,

I have updated the calendar and ticketing plugins, tested and it works properly.

Thanks!

Cheers
Thomas

[Andras]

Hi Thomas,

Happy to hear that solved it! Awesome!

Since this is resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

 

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