The product is not what we need at the end. "Payment refund"

[Kuy Moon Lee Park]

Hello,

We bought the Pro version, because it seemed that the client needed the recurring events.
A few days ago the client has changed their policy, and they will not use the plugin, neither the Pro version, nor the free version.

Please, we ask for the refund of the total amount paid.
We are not going to use the plugin because it does not fit the needs of new policies.

We expect a favorable response from you.
Thank you very much.

[Brendan]

Hello Kuy Moon Lee Park,

I’ve gone ahead and issued a refund for your orders and the funds should be back in your PayPal account within 5-10 business days.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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