The popup for moving tickets doesn't work in php versio 7.1

[Hans]

Hi,

One of the options below a ticket in an event is to move it. When used it opens a popup page in which is empty except for the number “0” when I run the website under php 7.1 and is filled with a dialog since I downgraded the php version to php 7.0 again.

I will keep running on php v7.0 for now, but it would be nice if this “bug” is fixed so I can go back to the latest stable version of php.

I thought perhaps you would like to know. Don’t know if you have tested it under php 7.1.

Also tickets plus seems to have no option to order the tickets within an event. If it has, please let me know. Otherwise, it might be nice to add.

Kind regards,
Hans

[Hans]

There is also another small problem that was introduced by one of the last updates that seems to be solved by the downgrade to php 7.0:

When I added a ticket without entering the number of available tickets, untill I updated a few days ago (both the Tribe plugins and WooCommerce itself), the tickets could be bought in my event. But then it started to mark them as sold out and I had to enter the number of available tickets to make it sell again. I know it is not woocommerce itself causing it, because I wen going back to the previous versions of TEC TEC Pro, ET and ET+ made it work again.

After I went back to php 7.0 the tickets stay available for sale without entering the # of available tickets again. Although the ticket now can be bought still, on the admin-side a difference to previous versions of the plugins remain, since after # sold it still says (0 remaining) as if there still is a limited amount available. It is workable for me, but there might be something for you to solve perhaps?

I noticed this problem after upgrading to versions:
TEC v4.5.6
TEC Pro v4.4.12
Event Ticket v4.5.0.2
Event Tickets Plus v4.5.0.1

Hope it helps. In php7 it seems to work fine, so at my install it’s nothing to solve.

Kind regards,

Hans

[Andras]

Hi Hans,

Thanks for reporting these issues. I will investigate this and will let our developers know of it.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released. If you have any new questions or issues please create a new ticket and we’ll be happy to help.

Thanks and cheers,
Andras

[Andras]

I ran an initial test with php 7.1.6, a new WordPress 4.8 install and the freshest versions of our plugins.

I created a ticket event with one ticket, then another with one ticket.

I purchased one ticket from the first event. Went to the attendee page and clicked on “Move” to move the ticket. The dialog appeared and I could move the ticket without issues to the other event.

I see you have a number of other plugins on your site. Were these active for you? If yes, would it be possible for you to test having only our plugins and WooCommerce active so that there is no noise from the others?

Thanks!

Andras

[Hans]

Hi Andras,

Thanks for shadow-testing this issue. I have tried to recreate it again myself, but under php v7.1.6 it seems to work here too now. So I quess it’s just solved, although I don’t know how. Consider this solved.

Thanks,
Hans

[Andras]

Thanks for letting me know and I’m happy to hear it works now.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new one in the forum and we will be happy to help you out.

Cheers,
Andras

[Author]

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