The Events pages all generating 404 errors

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1423656
    Bruno
    Participant

    Hi,
    After upgrading to the latest versions of Events Calendar and Events Calendar Pro, the events pages all generating 404 errors.
    Single event is ok. I try to regenerate the permalinks, I delete expire transients and transients with an expiration, but nothing works.
    And as if it was not enough, even page 404 is destroyed.
    Can you help me to find an issue.

    #1424587
    Patricia
    Member

    Hey Bruno,

    Thank you for reaching out to us!

    I’ve just accessed your site and was able to reproduce the issue while accessing your calendar using the default events slug (https://www.angouleme.fr/evenements), but if I access it using the default calendar URL, everything works as expected (https://www.angouleme.fr/?post_type=tribe_events).

    To get started, could you please temporarily change your Events slug no something else (ex: “events”) by accessing your Dashboard and heading over to Events > Settings > General > General Settings > Events URL slug ?

    After that, please access to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it). Be sure to clear your site cache and browser cache after this change.

    Does it help you to solve the problem? If the issue persists, please let me know and I’ll be happy to help you with the next steps.

    Cheers,

    Patricia

    #1426295
    Bruno
    Participant

    Hi Patricia and thank you for the support.
    In order not to suspend the features of the site too long, we made a replicate of the site in order to return to the previous version of The Event Calendar Pro.
    We will retry an update in the week. I will keep you informed of the outcome.
    Very good day

    #1426336
    Bruno
    Participant

    Hi Patricia,
    The plugin update went well. Only precaution, check wordpress to its latest version (4.9.1)

    • This reply was modified 6 years, 3 months ago by Bruno.
    #1426400
    Patricia
    Member

    Hi Bruno,

    I’m glad to hear that everything is working as expected now. If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

    Regards,

    Patricia

    #1445204
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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