The Events Calendar won't update from 3.12.3 to 4.0.5

[Erik]

Hi,

I recently bought the “community events” plugin.

Installation went fine but then I got this error:
“To begin using The Events Calendar: Community Events, please install the latest version of The Events Calendar.”

Fine. …so I try to update “The Events Calendar” in wordpress but it keeps saying that it’s allready fully updated (but the plugin version remains at 3.12.3).

Why won’t it update to 4.0.5 (which is the latest version)?

I have tried to deactivate all Modern Tribe plugins and then reactivated them.

Kind Regards,

Erik

[George]

Hey Erik,

Really sorry to hear about this – if you are getting an error that The Events Calendar is “already up to date”, but its version number is clearly not up-to-date, then this means there is a mix-up of files for The Events Calendar on your site and a “clean installation” of the plugin is required.

What does this mean?

Well, fortunately, if you delete The Events Calendar none of your event data will be erased. So it’s actually a rather simple and straightforward process – definitely a bit more annoying than the normal methods! And I’m sorry about the added steps here. But here’s what you would do:

• Backup your site and database completely. It is true that deleting The Events Calendar will not delete event data, but backing up before anything like this is still a smart precaution. I recommend that you do not perform the next steps without a backup of your site and database. You can do so at your own risk but it’s always smart to back things up!

• Once you have a backup, delete The Events Calendar from your site.

• Go to http://wordpress.org/plugins/the-events-calendar and download a fresh copy of 4.0.5

• Install this fresh copy of The Events Calendar on your site.

• Activate the plugin – if errors come up again, let me know what those errors are and we can keep working on this from there.

I’m really sorry about this extra step, but this process normally resolves these issues and so I hope this helps.

Cheers!
George

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