The Events Calendar (Pro) Widget showing incorrect date

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › The Events Calendar (Pro) Widget showing incorrect date

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • December 16, 2015 at 4:02 pm #1042566
    marleypark
    Participant

    Hello,

    We recently noticed that the block date on our sidebar calendar widget it showing the incorrect date, despite the actual date of the event. When we click into the event or view in the full calendar view, it displays correctly with the correct date – the issue is just in Widget view. Please see the following screenshot of the anomaly:

    https://www.dropbox.com/s/o59qy8iuxtyoxmw/events-calendar-pro.JPG?dl=0

    Your help would be appreciated for our Pro account!

    Thanks,

    Matt

    December 16, 2015 at 7:49 pm #1042615
    Gino
    Participant

    Have you set your timezone correctly in the WordPress settings? It’s possible the calendar is out of sync with your timezone and displaying tomorrow’s results.

    December 17, 2015 at 9:36 am #1043027
    marleypark
    Participant

    Yes, the time is correct in WordPress – we are in Phoenix, Arizona and it is set to that. I also made sure that the Timezone Settings within The Events Calendar are set to use the sitewide timezone everywhere.

    Any other suggestions?

    Thanks,

    Matt

    December 17, 2015 at 11:36 am #1043104
    Geoff
    Member

    Hey there!

    Thanks for chiming in, @Gino! I would have asked the same question so I appreciate you jumping in. 🙂

    Matt, I see the same issue you do. I went ahead and opened a ticket in our system to look into this a bit further. I’ll set this thread to Pending Fix and will follow up with you when we know more.

    In the meantime, would it be possible for you to change your calendar timezone settings so that it is not sitewide, but the local timezone for each event? You will still be able to set Phoenix as the timezone for your event and the date will show correctly in the widget from there.

    Sorry for the trouble and thanks for bringing this up!

    Geoff

    December 17, 2015 at 12:19 pm #1043133
    marleypark
    Participant

    Thank you Geoff – I look forward to hearing back from you.

    December 17, 2015 at 12:34 pm #1043139
    Geoff
    Member

    My pleasure! We’ll keep you posted. 🙂

    February 18, 2016 at 8:33 am #1076284
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

    February 18, 2016 at 11:00 am #1077269
    Geoff
    Member

    Hey there!

    Just wanted to jump in here and let you know that we released Events Calendar PRO 4.0.6 last night and it included a fix for this issue. Please check your WordPress updates, or you can also grab the latest copy by logging into this site and heading to My Account > Downloads.

    Thanks for your patience while we worked on this! Please feel free to open a new thread if you continue to experience the same issue or have any other questions that pop up during updating and we’d be happy to help. 🙂

    Cheers!
    Geoff

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘The Events Calendar (Pro) Widget showing incorrect date’ is closed to new replies.