The Events Calendar PRO but your license key is invlalid.

[Karen]

I renewed my license key on August 19, 2016. My WordPress Updates is telling me that I still need to update and my license key is invalid. I used the key that was given to me. Please tell me why this is not updating.

[Geoff]

Hi Karen,

I was just looking at your account and only see one license in there for iCal Importer and that the purchase on Aug. 19 was for an iCal Importer license renewal.

Would you like me to refund the iCal Importer renewal purchase so that you can purchase Events Calendar PRO instead? Please let me know and I’d be happy to do that.

Thanks!
Geoff

[Karen]

Hi Geoff,
Yes, please refund the iCal Importer renewal purchase and credit it for the purchase of Events Calendar PRO instead.
Thank you!!

[Geoff]

Hi Karen,

Sure thing! I’ve submitted a refund for Order #1153793 and the funds should be in your account within the next 5-10 business days.

In the meantime, here is a direct link to Events Calendar PRO you can use to purchase that license instead.

Thanks!
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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