The data of the attendee are not recording

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  • Author
    Posts
  • #1258575
    Rawgleison
    Participant

    From time to time, participants’ data has stopped being recorded and does not appear on the participant list, and they are important.

    • This topic was modified 7 years ago by Rawgleison.
    #1258699
    Courtney
    Member

    Hello Rawgleison

    You have found one of our bugs. The good news is that the fix for this bug is due out with our next maintenance release. I will flag this post so that you know as soon as that release is available. I’d expect it within a day.

    Thanks,
    Courtney 🙂

    #1259341
    Nico
    Member

    Hi there!

    Just wanted to share with you that maintenance release 4.4.5 of our plugins is out, which includes a fix for this issue 🙂

    Find out more about the release → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-5-event-tickets-4-4-5-premium-add-ons/

    Please update the plugins and let us know if the fix works for your site,
    Best,
    Nico

    #1270176
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 4 posts - 1 through 4 (of 4 total)
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