The counter has restarted tickets sold

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  • This topic has 3 replies, 4 voices, and was last updated 10 years ago by ANTONIO JOSE.
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  • May 20, 2016 at 9:52 am #1117116
    ANTONIO JOSE
    Participant

    Hello:

    I have created an event that can be bought 150 tickets and sold 10, however in the “counter” displayed on the event page (which customers see) is still ticking remaining 150 tickets available, rather than 140 tickets available.

    The page on which the event occurs is https://rondainfinita.info/evento/iv-campus-de-futbol-serrania-de-ronda/

    Regards

    May 21, 2016 at 9:12 pm #1117499
    Cliff
    Member

    Hi Antonio Jose. Sorry you’re experiencing this.

    I see you’re using Event Tickets Plus + WooCommerce.

    When someone adds any quantity of tickets to their cart and checkout, do you see them in your wp-admin > WooCommerce Orders as needing to be completed?

    And once you “complete” the Order, does the stock quantity then reflect an accurate count?

    June 5, 2016 at 9:35 am #1122750
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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