Temporary Access to 2 licenses

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  • Author
    Posts
  • #1126177
    ctaintsobad
    Participant

    Hi,
    We need temporary access to 2 licenses so that we can successfully move our site to its new server at a different hosting provider.
    Any way you can help us with this.
    Thanks,
    Jenna

    #1126334
    George
    Participant

    Hey Jenna,

    Thanks for reaching out!

    While we could do something like this if necessary, it is actually not necessary.

    Licenses do not affect plugin functionality in any way, shape, or form. You do NOT need the license key to install the plugins, use the plugins, etc. License keys only sign up a domain name for support, and for automatic updates.

    So, if you are moving your site to a new server, simply go into the existing site location’s /wp-admin and to Events → Settings → Licenses. Remove the license key. Then go to http://theeventscalendar.com/license-keys and “disconnect” the license key from the old domain name.

    Then, move your site.

    On your new site location, add the license key in wp-admin, and you’re good to go! 😀

    I hope this information helps.

    — George

    #1132981
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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