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- This topic has 5 replies, 2 voices, and was last updated 9 years ago by
Cliff.
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April 30, 2017 at 1:06 pm #1276537
Andrey Smolyaninov
GuestHello, it’s me again.
Having tried many plug-ins, I decided to stop all the same on yours. I will try not to go anywhere else. 😉 In this regard, such a question: what template do I need to edit, and how is it better to make this page (http://polugora.ru/event/%D0%BA%D0%BB%D1%83%D0%B1-%D0%B3%D0%BE%D1%80%D0%BE%D1%85/) appear fully and correctly?Thank you,
Andrey Smolyaninov.May 1, 2017 at 10:40 am #1276839Cliff
MemberHi again. We’re glad to hear that you like our plugin suite, but you posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.
We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.
If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.
Thank you for your understanding and thank you for using our plugins.
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Possibly helpful references:
- Our Themer’s Guide (how and where to do template override customizations)
- Our plugins’ feature requests forum
- Our plugin’s widgets and shortcodes
- Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
- Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)
May 1, 2017 at 6:08 pm #1277031Andrey Smolyaninov
GuestTell me where can I go, so that they can answer me on the subject? Could you provide a link to the correct support?
Thank you,
Andrey SmolyaninovMay 2, 2017 at 10:19 am #1277516Cliff
MemberAndrey,
Our Themer’s Guide, which I wrote in bold, is really the only resource you need. The file for the Single Event view is /wp-content/plugins/the-events-calendar/src/views/single-event.php
Another idea is that you might try playing with this setting: wp-admin > Events > Settings > Display tab > “Events template” option — to see if changing it makes things work better for you. If this doesn’t work, you might also try asking your theme author how-to for the tribe_events custom post type.
However, if things aren’t working for you, you can post to our free forum to report a bug or seek assistance from the community, or you could buy Events Calendar PRO and get its features and our premium customer support.
Or, if you really just need someone to help code some customizations for you, you can reference our documentation and list of known customizers.
Thanks!
May 2, 2017 at 10:36 am #1277531Andrey Smolyaninov
GuestThank you very much for not deleting my message! 😉 I think I understand the working capacity of your templates and I can figure it out myself. 😉 I think that I will do this at my leisure. Thanks again! 😉
May 2, 2017 at 1:20 pm #1277605Cliff
MemberYou’re welcome. Have a great week!
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