syntax error

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  • #1098165
    Birgit Bauer
    Participant

    Hello,

    when trying to pay with the event tickets plus plugin and woocommerce I get the following error:

    SyntaxError: JSON.parse: unexpected character at line 6 column 2 of the JSON data

    The error only happens when trying to pay via invoice.
    Any idea how to fix the problem?

    Thank you for your help!

    #1098715
    Birgit Bauer
    Participant

    Hello,
    I already found the error. There was a problem with generating the invoice pdf. The logo image had no width and height.

    So this ticket can be closed.

    Thank you!

    #1098809
    Geoff B.
    Member

    Good evening Birgit and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the syntax error message you have been getting, but we are super impressed with your timely resolution on your own!
    Kudos!

    You are welcome back on our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 3 posts - 1 through 3 (of 3 total)
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