Synchronising plugin versions?

[Catherine]

Is it still necessary to have the same version of the Event Calendar and the Event Calendar Pro installed in order for the plugin to work correctly? The latest version of the paid for plugin is at 4.4.15 and there is no version that matches on the Event Calendar.
Please advise how I can keep my paid for plugin up to date?

[Patricia]

Hey Catherine,

Thank you for reaching out to us!

The latest versions of The Events Calendar (TEC) and Events Calendar PRO (ECP) are not necessarily the same: The current latest version for TEC is 4.5.9 and for ECP is 4.4.15. WordPress will display a notification when updates are available for both plugins, so you don’t have to worry about it 🙂

You can also check the latest versions available in your account and/or on release notes.

I hope this helps! Let us know if you need anything else and have a great day!

Regards,

Patricia

[Catherine]

Hi Patricia,

Thanks for your response. I dont think you are understanding my query, I’ll try explain it a little bit better. I can see that there are updates available for both the plugins, that is not the problem.

Previously when i have updated the plugins separately to different versions (as the versions do not match most of the time) the calendar broke. I was told by you guys that both plugins need to be the same version or there will be issues.

My wordpress site is telling me to upgrade Events Calendar to version 4.5.9 and The Events Calendar PRO to version 4.5.9 – the are not the same versions and to be honest it very rare that the two versions match which is why i am still sitting at version 4.4.2 and not getting the benefit of my paid plugin.

Are you saying that I can now update both versions of my plugins to the above without consequence? i.e the two plugins no longer need to be the same version?

I look forward to your response.

[Patricia]

Hi Catherine!

Thanks for the explanation! The most important thing is to keep both plugins up-to-date, their version numbers don’t need to match. One thing that you mentioned and I’ve seen in your system info is that both plugins: TEC and ECP are on version 4.4.2, but the latest version for Events Calendar Pro is 4.4.15 (version 4.4.2 doesn’t actually exist yet). Did you customize or hired someone to customize your calendar plugins? If there’s custom code in place, it might be the reason why your calendar broke the last time you tried update it.

I would recommend you to do the following: backup your database, access your server via FTP, create a backup copy of the plugin files on wp-content/plugins, and try to update the free and PRO version of the-events-calendar. If the calendar doesn’t work anymore, remove both plugins and download/install the latest versions manually. If the issue persists after that, simply revert the changes by copying the plugin files from your backup and importing the DB. Let me know your test results

At this point I’m actually curious about how both plugin versions ended up to be the same. Do you still have a link to the thread that mentioned that you have to keep both plugins on same version number? It would help me to better understand your case.

If you have any other information to share, please let me know so I can further investigate!

Thanks,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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