Hey Matthew,
Looks like we’re neighbors! I’m located in Chandler, AZ – just a few hours south of the beautiful red rocks of Sedona! Sorry to see you here under the circumstances. While we are fairly limited on the amount of support we can provide regarding theme conflicts (see What support is provided for license holders?), I’ll do my best to help out.
I did a quick check of our logged bug reports to see if anything resembles what you’ve described, but I’m not seeing anything. Have you tried setting wp_debug to ‘true‘ on your wp-config.php file, then tried to reproduce the issue to see if any notices appear at the top of your site? If so, feel free to share the results with me and I’ll do my best to assist.
Thank you for reaching out and enjoy the upcoming week. Cheers!