Switching off notifications

[Calum]

My client had to segment some ticket types for an event out into a separate event – when he dod this initially it generated emails which were sent out to all the customers and caused some confusion.

He now needs to move them back into the original event to ensure all customer information is merged for an export.
He doesn’t want the system to generate emails when this is done.

Is there a simple way to disable email notifications?

[Brendan]

Hey there,

I think this article will give you the answer:

https://theeventscalendar.com/knowledgebase/disabling-rsvp-confirmation-emails/

Let me know if that solves it for you.

Cheers,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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