Switch license to new site?

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  • September 12, 2017 at 7:11 am #1347992
    scharding
    Participant

    How do I link the Events Calendar Pro with my new site? I disconnected it from the old site that it was on but I don’t see a way to link the new site on the License Keys page.

    I just want to be sure that the version I’m using on my new site is the Pro version since I am paying for the paid version. Let me know what I need to do to link the site and the pro version, I think I’m just using the free version now.

    September 12, 2017 at 8:52 am #1348043
    Courtney
    Member

    Hi Stephanie

    Can you walk through the steps on Moving Your License Key? Let me know if this works for you.

    Thanks
    Courtney 🙂

    September 13, 2017 at 9:58 am #1348718
    scharding
    Participant

    This reply is private.

    September 13, 2017 at 10:38 am #1348745
    Courtney
    Member

    This reply is private.

    September 13, 2017 at 2:31 pm #1348890
    scharding
    Participant

    See attached wordpress screen – there doesn’t seem to be a place to enter the license key in the plugin. There is something about an events aggregator, but I’m guessing that’s different – and in any case, it tells me the license key is invalid. Perhaps the problem is that my developer downloaded a free version of the events calendar? I don’t want to start over from scratch because I have a lot of events already entered and it would be a lot of work to re-enter!

    Also – the reason we’re going through this is that everything seemed to work with the free version EXCEPT that venues aren’t displaying, so I thought perhaps I need to get the pro version up and running in order for that to work. Is that true?

    Stephanie Harding, E-RYT500, C-IAYT
    Yogayourwayny.com
    914-274-0007

    September 14, 2017 at 5:44 am #1349104
    Courtney
    Member

    Hi Stephanie

    Did you attach the image via email? If so, we can’t receive that. Please visit the forum and upload it from that location. https://theeventscalendar.com/support/forums/topic/switch-license-to-new-site/.

    Thanks
    Courtney 🙂

    September 14, 2017 at 11:11 am #1349391
    scharding
    Participant

    here’s the image

    September 14, 2017 at 11:15 am #1349394
    scharding
    Participant

    This reply is private.

    September 14, 2017 at 12:35 pm #1349438
    Courtney
    Member

    Hi Stephanie

    Sorry for the confusion. It looks like you don’t have Events Calendar Pro active on your site.

    Can you go to My Account » Downloads and download the Events Calendar Pro plugin.  You’ll need to keep the free The Events Calendar plugin active as well.

    Then get your license key, and go to Events » Settings » Licenses to enter it.

    It looks like you tried to do this, but in the Event Aggregator field instead.

    Let me know if this works now.

    Thanks
    Courtney 🙂

    October 6, 2017 at 9:35 am #1360421
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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