Support not replying to my questions from last week :(

[Sarah]

Hi support team,

I wrote a post more than a week ago regarding tickets and creating four different options… and then I had a reply which was great, but then I asked three more questions in that thread and have had no feedback. Getting frustrated.

Another question…. I am completing the Event Description section and I need new lines to break up the slab of text. How can I achieve this in the Excel spreadsheet which I convert to CSV for import?

Sarah

[Hunter]

Hey Sarah,

Welcome back and I hope your week is off to a great start.

I wrote a post more than a week ago regarding tickets and creating four different options… and then I had a reply which was great, but then I asked three more questions in that thread and have had no feedback. Getting frustrated.

Sorry to hear about the communication breakdown. Rather than me guessing which thread you’re referring to, can you please share a link and I’d be happy to look into the matter?

Another question…. I am completing the Event Description section and I need new lines to break up the slab of text. How can I achieve this in the Excel spreadsheet which I convert to CSV for import?

When using the <br /> tag in your event description’s CSV cell, you should get a line break which appears as <br /> in the add/edit event screen and translates to a line break in the front end event description.

I tested on my local site and am seeing the line break in my event’s description field. If you’re asking how to add line breaks within the description cell in Excel, I unfortunately cannot help you there. Try doing some general web searches on the matter. Another helpful place to get this kind of info is reddit.com/r/excel.

Keep me posted and have a good evening. Cheers 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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