subscription renewal

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  • January 28, 2018 at 11:47 am #1438379
    Kevin
    Participant

    HI – I just renewed my licenses but why isn\’t event pro and agreggator licenses set to auto-renew? I don\’t see where I can set that in my account. Please advise. I don\’t like discovering after the fact that my licenses have expired and why did I not receive and email about this?

    January 30, 2018 at 1:14 pm #1440065
    Courtney
    Member

    Hi Kevin

    So sorry about that. I do believe we sent emails about needing to set up renewals.

    https://theeventscalendar.com/my-account/subscriptions/ is where you can go to ensure all your plugins are set up for renewal subscriptions in the future.

    Is there anything else I can help you with?

    Thanks
    Courtney 🙂

    February 21, 2018 at 8:35 am #1459930
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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