Submit an event page not working

[Derek Pennycook]

Hi,

Our community event upload page has became very jumbled (particularly on exclusion rules) since the latest update?

We have been using the Pro version for many months and it’s always looked slick.

The submit event button now does nothing

Is this a known glitch?
Will we need to have it customized?

Help 🙁

Derek

[Derek Pennycook]

can anyone help?

[Brian]

HI,

Sorry for the late reply here.

I can help out.

I visited your site and see what you mean.

I am seeing some javascript errors in the console that look to be the causing the issue.

Can you please follow our testing for conflicts guide:

Testing Conflicts With Themes and Other Plugins

And see if that can narrow down the cause of this.

Thanks

[Derek Pennycook]

This reply is private.

[Derek Pennycook]

This reply is private.

[Brian]

Ok not sure what the issue is.

Try using the Plugin Logic to disable that plugin on the event views and single templates:

Plugin Logic

That might help resolve this.

[Derek Pennycook]

Yes!

Problem resolved

Thank you

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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