stupid question

[Steve S.]

When a customer purchases multiple tickets (of the same ticket type, not different types) in one order, do they receive actual separate files /emails for each ticket or do they receive one file / email stating that they’ve purchased multiple tickets?

[Barry]

Great question Steve: I actually had to check as I wasn’t immediately sure of the answer.

The person placing the order should receive one email containing all the tickets that pertain to the order, even if it covers multiple events.

Does that answer you question>

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks

[Author]

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