Stupid customer error – bought the wrong plugin

[Jonathan Sanderson]

Hello. I’ve just extended my Events Calendar Pro license for a year. Which wasn’t quite what I’d intended, given that that license is still valid and it’s my Eventbrite plugin which has expired.

Can I raise my hand and say “Hello, I’m an idiot”… but also, could I ask for the purchase to be transferred so I have both plugins licensed and active, please?

Many thanks.

[Geoff]

Hey Jonathan,

No worries at all! In fact, I simply re-activated your Eventbrite Tickets plugin for another year, so you’re actually covered for another year there and another year and a half for Events Calendar PRO. 🙂

Are both licenses showing up as active for you now? Let me know!

Cheers,
Geoff

[Jonathan Sanderson]

Brilliant! That’s showing up correctly here. Many thanks for the very quick response and resolution, much appreciated.

[Geoff]

My pleasure! Thanks for letting us know and I hope you enjoy using both Events Calendar PRO and Eventbrite Tickets together. 🙂

Cheers and have a great day.

Geoff

[Author]

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