Store Locator Plus Conflict

[atomicdc]

I’ve been having an issue with the near field not populating any events. I found out that the Store Locator Plus plugin is the issue, as once it is deactivated the near field search works as intended. What suggestions do you have in finding a work around for this, as we can not get rid of the Store Locator Plus plugin.

[Hunter]

Hi Stephen 🙂

Sorry to hear about the conflict with Store Locator Plus. Unfortunately, we’re fairly limited supporting conflicts with custom themes and plugins by other authors as stated in our What support is provided for license holders? Knowledgebase article, but I’d be happy to help as much as I can.

With that said, I took a look at your site and typed in “Plano” into the “Near” field and ran into the problem you’ve described. I noticed many errors when using my Inspect tool as explained in our Using Google Chrome Developer Tools tutorial:

The most I can do is basically share with you any relative resources we have on Google Maps:

• Setting Up Your Google Maps API Key

Visit Events > Settings > General and check to see if any venues need their geolocation data updated. See screenshot below for example:

We do have a few bug reports open relative to the Tribe Events Bar’s “Near” field, so I’ll include this forum thread to the reports. I cannot guarantee your issues will be resolved once our devs patch up the bugs. With the number of themes and plugins available, it’s impossible to support every conflict. If things get beyond your level of expertise, you might want to look into hiring someone to help overcome this obstacle.

I hope my answer helps shed some light on the matter and let me know if you’ve got any more questions or comments and have a great weekend ahead. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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