Stop sending ticket emails on RSVP

[Jesper]

Im trying to stop the ticket emails from being sent after RSVP.

I have tried this solution:

event ticket plus – stop sending ticket email

But it does not work for me.

Version is 4.2.3

Please help

[Jesper]

Test here:
http://fer.minimarketing.dk/event/moede-i-bestyrelsesnetvaerket/

[Geoff B.]

Good evening Jesper and welcome to the Events Calendar Support forum!

Thank you for reaching out to us and for providing your system information.

I would love to help you with this topic.

If I am not mistaken, you are trying to stop RSVP emails from being sent (not WooCommerce tickets). This is why the previous snippet you tried did not work.

Instead, I would recommend trying my colleague George’s great solution: https://theeventscalendar.com/support/forums/topic/disable-rsvp-email-confirmation/#post-1112174

Let me know if that helps.

Have a great day!

Geoff B.

 

[Jesper]

You are completely right!

That did stop the RSVP ticket from being sent.

But im sending other emails to the customer using follow-up-emails, and theese are also stoped now.
Is there a way to only stop the ticket, and not other emails?

[Jesper]

Turned out that was a different problem.

There was a compability issue with follow-up-emails and woocommerce 2.6

Everything works now

Thanks!

[Geoff B.]

Hey Jesper,

I’m super stoked that you managed to solve all of your issues.

You are welcome back on our support forums any time 🙂

For now, I am going to close this thread.

Have a great weekend!

Geoff B.

[Author]

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