In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread.
Please provide one or more Facebook URL(s) you’re experiencing this and I’ll see if I can replicate the issue.
Would you be able to share an annotated screenshot, screen capture video, and/or relevant URLs to clarify exactly what’s happening here?
I confirmed this issue when importing from Facebook.
I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.
I apologize for this issue and appreciate your understanding and patience.
You must be logged in and hold an active support license to create new topics in the help desk. Please visit our products store to purchase a license.