Start Date for Recurring Events

[Uwe Matern]

Good evening from Germany,

we use all the PRO versions and also sometimes recurring events with tickets.
I learned that the functionality of tickets attached to recurring events is not perfect yet 😉

But is there a way to costumize the email.php in a way that the start / end date for the selected instance of a recurring event is printed in the confirmation mail? Means is there any access to the exact dates of those instance?

Thanks in advance

Best regards
Uwe

[Jaime Marchwinski]

Hi Uwe,

Thanks for reaching out again!

Unfortunately at this time, Event Tickets does not actually support recurring events, which it sounds like you have already gathered.

If you are interested, you should add your vote to this existing feature request for Event Tickets to support PRO’s recurring events.  We take customer feedback into account when implementing new features, so your vote would be greatly appreciated!

One suggestion that I have is that you create the recurring event series as usual, and then use the Break from Series option for each event that you want to add a ticket.  This way, you can populate your calendar with your events, and then the tickets should say their individual date on them.

I hope this helps, let me know how it goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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