Staging site says "Out of Installs"

[Dave LePoidevin]

My staging site, which is myhostname.staging.wpengine.com, seems to meet the criteria for being able to use the same license as my dev site, but it says “out of installs”.

Also, when I go yo My Account > License Keys, I can see my URL is set up with my local dev env with only a “Disconnect now” action. Can I not use the license on dev and staging at the same time?

And what happens when I’m ready to move to my production site? I’ll never want to disconnect it from production once that’s up. Does that mean I can never test it on local or stage again?

[Geoff B.]

Good evening Dave and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the out of installs message you have been getting!
I would love to help you with this topic.

Can I not use the license on dev and staging at the same time?

In theory you can. But truth be told, we are still working on improving the automated recognition of what constitutes a valid staging/local site.

Please bear with us as we do that.

And what happens when I’m ready to move to my production site? I’ll never want to disconnect it from production once that’s up. Does that mean I can never test it on local or stage again?

I have a couple of great news for you:

1. The license key is not necessary to run the plugin. It only allows you to do “automatic updates” (straight from wp-admin)
2. You can move your license around: https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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