Split Payments Issue

[Phillip]

Hi,

I’ve read through the documentation and as many forum threads as I could to try and figure this out. I’ve set up PayPal Split Payments as my other payment method for ticket sales, I do not use any other WooCommerce payment options and I keep getting an error telling me something is wrong when I go to check out.

I first tested my implementation of PayPal Split payments using Sandbox credentials and it works, but when I input my Live credentials it will not work.

I continue to get the X-PAYPAL-APPLICATION-ID header incorrect error in the WooCommerce log file. I called PayPal to take a deeper look and they did not find an issue on their end.

What can I do to fix this?

[Phillip]

This reply is private.

[Barry]

Hi Phillip,

I’m sorry first of all to hear that you’ve experienced difficulties.

Before we go any further, can you confirm that you were given approval to ‘go live’? Especially given the fact that sandbox-based testing worked just fine, I can’t help but wonder if that might be the problem.

Just to be clear, I’m essentially referring to PayPal’s current policy as described here:

Important: Adaptive Payments is now a limited release product. It is restricted to select partners for approved use cases and should not be used for new integrations without guidance from PayPal.

As you’ve been in contact with PayPal this may well be in order, but I felt it was worth checking: thanks!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts