Spam coming through on Event Submissions Form

[mark summerfield]

We have been receiving spam coming through on our event submission form. How can we stop this from happening?
Example

[George]

Hey @Mike,

Sorry to see this—one thing that might help is to use the CAPTCHA features for Community Events. You can access these features and the options to enable them by going to Events > Settings > Community in your wp-admin.

Once you add the CAPTCHA keys, it should make a difference with the amount of spam coming through.

I hope this helps!

— George

[mark summerfield]

We already have the CAPTCHA enabled on the form

[George]

Thanks for confirming that, Mike. In that case, your site may be specifically targeted for some reason. Our Community Events plugin is not the cause of this, and unfortunately cannot totally solve this beyond the help of enabling CAPTCHA.

I’m sorry to bear that news, but just wanted to be clear about the nature of these issues—your best bet may be to contact your web host’s support team to see if they notice any suspicious behavior, or at least any relevant information about this from the level of the server.

I would also ask them for recommendations about steps to minimize spam while on their platform. They may know of specific plugins that work particularly well, for example.

Thank you,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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