sorting and other fields in events / woo tickets

[ecomadmin]

I have set up the add-on for Events Calendar Pro with Woo Commerce Tickets, and am wondering if the following features are available:

1) Ability to sort by TICKET TYPE (if I have three tickets for one event, I want to be able to sort them so I will see them listed in that manner…a block of tickets for ticket type 1, ticket type 2 etc)

2) Can I show a longer description on the main events page under TICKETS, or make it so that the user clicks something to open the ticket choice and see a longer description?

3) Can events with tickets be cloned?

4) How do I customize the confirmation page at the end of the order and the email the user receives as confirmation (and the actual tickets) so it has links and other info I want to provide. Your info says it is highly customizeable as html docs, but I’m not seeing how to do that for different ticket types and events.

Thanks

[Geoff]

Hi there, Gary! There are great questions, so thanks for brining them up. 🙂

1) Ability to sort by TICKET TYPE (if I have three tickets for one event, I want to be able to sort them so I will see them listed in that manner…a block of tickets for ticket type 1, ticket type 2 etc)

The ability to sort the tickets isn’t something we currently support on the front or back end. However, that’s a really great idea. If you have a moment, would you mind suggesting that feature on our UserVoice page? I can see how that might be a popular request and we check there often for popular ideas to work into upcoming releases.

2) Can I show a longer description on the main events page under TICKETS, or make it so that the user clicks something to open the ticket choice and see a longer description?

Are you referring to the description in the Tickets box on a single event (screenshot)? If so, the Ticket Description field on the editing screen (screenshot) can be as long or short as you would like. Adding the ability to show and hide the description on the front end would take a bit of customization of the tickets.php file (see our Themer’s Guide for more information on customizing templates), but that is definitely a possibility.

3) Can events with tickets be cloned?

Duplicating events isn’t available out of the box. However, you can create a recurring event, which will automatically created separate event posts for each instance in the recurring series. From there, you could edit each individual event and remove it from the recurring series. Kind of a hack, but it would work. 🙂

4) How do I customize the confirmation page at the end of the order and the email the user receives as confirmation (and the actual tickets) so it has links and other info I want to provide.

The confirmation page is in the WooCommerce settings under WooCommerce > Settings > Checkout Pages. You can set that to any page that has been published to your site, so that’s highly customizable as far as content or creating your own template.

The template for the email ticket is email.php (/wootickets/views/wootickets/tickets.php). You can create a theme override for this file to customize it. Here is a direct link to the documentation for the TribeWooTicketsEmail class that you can use to customize it even further.

Does this help answer your questions? Please let me know and thanks for asking them. 🙂

Cheers!
Geoff

[Geoff]

Hey there! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new a new thread and we’ll help you out.

Cheers!
Geoff

[Author]

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