Sort Order

[Jincy]

After update my past event sort order went wrong.
http://www.themagicalyellowbutterfly.com/events/
check for previous events, it will show up from the beginning of the events.
Please help..
Thanks in advance..

[Jincy]

No reply ???

[Brook]

Howdy Jincy,

This is a known bug that our devs are working towards fixing. I am sorry for the trouble this has caused your site, but we will definitely get this fixed as soon as we are able.

We are only able to respond during regular business hours, which for our team is Monday-Friday starting at about 8am on the East Coast and ending at 5PM on the West Coast of the States. As noted on our forum home page:

Set your expectations. Please understand that we get a lot of traffic on the support forums, and that we respond to each thread in as timely a fashion as possible. That being said we generally require 24-48 hours (during the workweek) to hit new threads. The forums are not monitored on weekends. Please be patient when posting and know we’ll get to your issue as quickly as we possibly can.

Of course if you have poked around you will note that we are generally far far quicker at responding than our official policy(quoted above) calls for.

Thanks! Please let me know if you have any more questions about this.

– Brook

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