Sorry. This key is out of installs.

[jpmorales]

Hi!
I use the PRO version in http://www.clubsante.es, but the updates page says

“The following plugins are outdated: Events Calendar PRO 3.4. Please update them. All add-ons depend on the version of The Events Calendar and will not function properly unless it is the correct version installed. Want to be associated with a previous version?”

When i started the project, I used other url (sante.puragencia.com) to show the web to my customer and when I ended the web I puted it in the final URL (www.clubsante.es).

Today when I have tried to update the plugin, I have obtained “Sorry. This key is out of installs.”. I have tried change the URL in the license keys, but I don’t get it.

Can this be the error? Help!!
Thanks!

[Casey D]

Hello jpmorales!

Thanks for reaching out. Sorry you are experiencing this!

Just to confirm, did you go to https://theeventscalendar.com/my-account/license-keys/ to update your key? If you disconnect the old site, and then enter the license in the new site’s settings, it should work just fine. (if the license is still active of course)

If you did this and are still having difficulties let me know! You may be experiencing a bug, but I think if you disconnect your old site you should be fine.

Does this make sense? Let me know if this doesn’t work for you!

Cheers!

– Casey Driscoll

[Casey D]

Hello jpmorales,

We typically close threads after there is no activity after two weeks. Feel free to create a new thread at any time, and reference this one to save you time.

Cheers!

– Casey Driscoll

[Author]

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