Sorry, key validation server is not available after renewal

[Christopher Frisco]

I have recently renewed both Calendar Pro and Event Aggregator.

I have entered the correct license keys and I get the message “Sorry, key validation server is not available.”

All plugins have been updated and it has worked in the past, although the aggregator which was slated to import a google calendar hasn’t worked in months although the license had not expired.

Please advise as soon as possible please. Thank you,

christopher

[Christopher Frisco]

Has anyone seen this inquiry? We have spent $330 the past year purchasing your plugins and I’m hoping to get some assistance. Thank you.

[Christopher Frisco]

I have just uninstalled and then reinstalled the event calendar plugins and I’m still getting the same error.

I’ve noticed that there have been replies to many posts today, I’m wondering why nobody has addressed this issue. Am I not following protocol?

[Victor]

Hello Christopher!

I’m sorry you are having that issue. I just went ahead and generated a new license for you. You should be able to find it in here > https://theeventscalendar.com/my-account/license-keys/

Please give that a try and let us know if it works.

Best,
Victor

[Christopher Frisco]

Both the Aggregator and the Pro still give the save message
Sorry, key validation server is not available.

[Victor]

Hello Christopher!

I’m really sorry you’re still getting that message.

Could you please go to Events > Help and send us a screenshot of the Event Aggregator System Status section?

Thanks,
Victor

[Victor]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts