Sorry, key validation server is not available.

[Douglas LaMunyon]

I’m trying to validate our license key, and we do have enough licenses available, but when I enter the license key, I get the same error over and over again: Sorry, key validation server is not available.

I’ve tried deactivating the plugin, and even deleting/reinstalling. Nothing seems to work.
Am I missing something?

Love your plugin, by the way. It’s truly amazing.
Thanks!

[Josh]

Hey,

Thanks for reaching out to us! Also, thanks for the compliments too! We love getting those 🙂

I’m sorry you’re experiencing issues in updating your plugins. Hopefully we can help to get this issue resolved for you quickly. A couple of quick questions/ideas to start:

1. Which plugin were you experiencing troubles with activating the License Key for? The Events Calendar PRO?
2. Now that some time has passed, are you able to activate the license? It could have been a temporary downtime for our site for a short period today.
3. If you’re still experiencing issues updating, try checking your “wp-config.php” file to ensure there isn’t a constant being defined for PUE_UPDATE_URL that is causing an issue with the activation.

Let me know if this helps.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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