Some recurring events not always showing up

[John Wright]

I’m looking at the month view of my website events calendar http://beewild.buzz/events/month/ and many of our long-standing events (weekly farmers markets) are not showing up. For example, on August 19, it shows 5 events (at least 4 are recurring), but a week later, on August 26th, it only shows 2 events and most of them didn’t show up, even though they are supposed to recur weekly on Saturday until December.

[Patricia]

Hey John,

Thank you for reaching out to us!

I’ve just accessed your calendar and the recurring events are displaying properly as I can see from here.

Can you please clear your browser cache and check if everything works as expected after that?

If the issue persists, please let us know and we will be happy to further investigate your case.

Regards,

Patricia

[John Wright]

I have “sort of” fixed the problem. All of the older recurring events (from another version) that weren’t updating had LOTS of exceptions showing up in the event (event does not occur on this date) – I deleted all the exceptions and clicked Update and it created recurring events up to the dates I had in settings. I’m a bit mystified as to why and if it might happen again.

[Patricia]

Hi John,

Good to know that you’ve found a solution for your problem. I’m a little perplexed, especially as I don’t know of other users detailing with this exactly scenario.

Can you please let me know what was your previous version of The Events Calendar PRO (where your older recurring events were created) so we can run some tests and try to replicate the issue from here?

Thanks!

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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