some of my charity licences have expired

[Trevor]

Bizarrely some of my charity account licences are shown as expired. Others haven’t
Can support look into this as there is no logic to which ones have expired

• This topic was modified 10 years, 1 month ago by Trevor.

[Geoff]

Hey Trevor,

Give those licenses a try now. It looks like you had some charity licenses from before we made changes to the program and the ones under the old program expired. Everything should be good now, but please let me know if you’re still getting invalid licenses errors and I’d be happy to keep looking into it.

Thanks!
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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