Some events appear in List view but not in map view. Why ?

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  • #1627118
    aryup
    Participant

    Hi,

    A bug shows recently on my website : Some of my community events do not appear on the map but appears in list view.

    Address are fill correctly.

    Here are an example of an event who have this issue : https://www.veilleespourlavie.org/veillee/chapelle-sainte-rita-2/
    Here is the list view : https://www.veilleespourlavie.org/veillees/liste/
    Here is the map view : https://www.veilleespourlavie.org/veillees/

    Sorry the all website is in French, but in the map the marker should appear near Paris but he did not.

    Did you know why ? I search all the day but find nothing.

    Thanks by advance.

    #1627853
    Sky
    Keymaster

    Hi there,

    Thanks for reaching out. I will try to help with your issue.

    Can you go to the admin page for one of the venues that is not showing up, and try checking the checkbox for “Use latitude + longitude” and saving? Does that enable the venue to show on the map?

    Also, if you go to Events > Settings > General, is there a button that says “Fix Venues Data” in the Map Settings? If so, can you try clicking that, and see if it changes anything?

    Let me know how that goes.

    Thanks,
    Sky

    #1642656
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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