Sold recurring event doesn't show the date

[Ivan]

Hello.

I have Events Calendar PRO and Events Tickets PLUS that uses Shopp as a cart. I have recurring events posted. I just sold a ticket from one of my recurring events. My problem is I can not tell which date of the series of recurring events the sold ticket is for. How can I find out?

Thanks in advance.

[Geoff]

Hi Ivan and welcome to the forums! I hope you’ve been enjoying the plugins so far. 🙂

Good question. The reason you aren’t able to tell which date the ticket is for is because tickets unfortunately do not support recurring events at the moment. In other words, tickets for a recurring series all share the same pool of tickets, regardless of what event that ticket was purchased from.

The good news is that we are indeed working on tickets to support recurring events and are tentatively planning on it to release in version 4.2. We are on the cusp of releasing 4.1 and will likely have 4.2 ready in 6-8 weeks from there, barring any unforeseen circumstances.

Sorry for the bad news, but does this help answer your question? Please let me know.

Thanks,
Geoff

[Ivan]

Geoff, thank you for the reply. Yes, this answers my question. Unfortunately, I was hoping to receive another answer. It turns out for the time being I can’t use the recurring function of the calendar since the tickets plus plugin doesn’t support it… and that’s exactly why I upgraded from the free Events calendar to the Pro.

I’ll have to create events manually for now until you release a Tickets Plus support for recurring events function of the Pro calendar.

[Geoff]

Hey Ivan and thanks for following up. Sorry again for the bad news but I am glad it helps answer your question. I’ll go ahead and close this thread but please do feel free to let us know if any other questions pop up and we’d be happy to help. In the meantime, keep your eyes open for Version 4.2 which will likely do exactly what you’re looking for.

Thanks so much!

Geoff

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