Sold out message error

[Ben Laifsky]

Instead of allowing ticket sales or displaying a sold out notice, customers are receiving the following error message:

Sorry, we do not have enough “Septembeer16” in stock to fulfill your order right now. Please try again in 10080 minutes or edit your cart and try again. We apologise for any inconvenience caused.

[Brook]

Howdy Ben,

I would love to help you find a solution for this.

Have you ever adjusted the “Hold Stock” setting before? According to WooCommerce enabling this will cause the default 10080 minute to be enacted. Then Woo will show that error message. More info here.

To adjust the error message you will need to either change your WooCommerce settings or modify WooCommerce itself. You could for example lower the wait period in WooCommerce, or just disable Hold Stock entirely if this is not your desired behavior.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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