Snippet crushed my site

[Math]

Hi

i just tried copying this snippet into my theme and crushed my site. what do i do? i still need the snippet though.

https://theeventscalendar.com/knowledgebase/show-the-event-title-in-the-cart-next-to-the-ticket/

[Geoff B.]

Good evening Math and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the snippet crashing your site. Yikes!
I would love to help you with this topic.

First of all, if you haven’t already done so, I would recommend removing the snippet from your theme’s functions.php.
That should un-crash your site.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, most of the time, sites crash when adding snippets either because of:

1. Pasting the opening <?php tag (it is usually already present in your functions.php file – so no need to paste it)
2. Pasting the snippet in the “wrong place” in your functions.php file

Could you please send me a copy of your WordPress theme / child theme in a .zip file link (via Dropbox or Google Drive) so that I can run some tests on my end ?

Best regards,

Geoff B.

[Math]

This reply is private.

[Geoff B.]

Good evening Math,

I’m super stoked that this worked out for you!

Thank you for providing the system information as well. Everything seems in order on that side.
My only recommendation would be to make sure you still need the following plugin: The Events Calendar: Snippet 950694

Is there anything else I can help you with on this topic today ?

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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