Slow Website – Query Error – Crashing site, overloading server

Home Forums Calendar Products Events Calendar PRO Slow Website – Query Error – Crashing site, overloading server

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  • #1476164
    Paul
    Participant

    The same issue is happening for me. I had to deactivate the PRO plugin as it was causing my website to crash. Only happened with the latest update.

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/very-slow-admin-area-with-recent-tec-pro-4-4-24-update/

    #1477107
    Jennifer
    Keymaster

    Hi Paul,

    I’m sorry that you’re running into this as well! Can you try downgrading to the previous version (4.4.23 – instructions on doing this here) and see if that gets Pro working until we can get this fixed?

    Let me know if this helps!

    Thanks,

    Jennifer

    #1478290
    Nico
    Member

    Hello,

    Reaching out to let you know we released a hotfix for Events Calendar PRO that addresses the performance issues in the admin area. We are sorry about the issues caused and appreciate the patience while we worked a fix out.

    Please update Events Caledar PRO to version 4.4.24.2 and let us know if the fix works for your site.

    Release blog post → https://theeventscalendar.com/announcing-events-calendar-pro-4-4-24-2/

    Best,
    Nico

    #1496519
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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