Slider Broken – Snippet Doesn't Fix It

[fortunemanagement]

Hi, just set up ECP on a site today and it breaks the slider. I verified that it is indeed EC/ECP that breaks it by deactivated all the plugins. I see other threads of people talking about broken sliders. The snippet on this page did not fix the problem: https://gist.github.com/jazbek/7442734

I’m using Sealight a theme from Woo Themes that is up-to-date.
I have temporarily deactivated ECP until I hear back.
Any workarounds?
-ryan

[fortunemanagement]

Oh, and this is the site in reference:
http://hygienemastery.com/

[Barry]

Hi fortunemanagement, it’s possible what you are experiencing is a different problem – especially if the fix you referenced did not resolve things.

Is the slider an integral part of the theme? If so, can you share a copy of the theme (perhaps by posting a download link as a private reply)? Thanks!

[fortunemanagement]

This reply is private.

[Barry]

This reply is private.

[Barry]

This reply is private.

[fortunemanagement]

This reply is private.

[Barry]

I do apologize, Ryan, my replies should not have been marked private. I’m going to re-post both here.

From Jan 14 (7.00am):

Thanks for sharing!

I can see the problem, but bear with me while I talk this over with some other team members. It hinges on a few things including the changes our own plugin makes to the query and Woo’s use of query_posts() to build up the content for the slider – use of which in themes and plugins is sometimes ‘frowned upon’, as per the note in that Codex entry.

However bear with me a little longer and I’ll get back to you with a more substantive update.

From Jan 15 (1.17pm):

Hi Ryan: we’re going to try and tighten things up on our side to avoid this in the future – in the interim can you try adding this snippet to your theme’s functions.php file and see if that resolves this?

Can you try that snippet out and let me know if it helps in the short-term? Thanks!

[fortunemanagement]

#boom! that worked 🙂 thanks so much, Barry! much appreciated 🙂
-ryan

[Barry]

Excellent! (Apologies also for the delay in noticing your follow-up, we’ve had a few glitches here and there with our support tools).

What we’re going to do is look into making some further changes in our query logic to avoid the need for a workaround – realistically it may be a few releases before we can fit this work in but the above solution should tide you over until then.

Thanks so much for your support 🙂

[Barry]

Hi! We’ve now completed some work that ought to address this issue in our very next upcoming release. Thanks for your patience and if you do hit any further problems with this once you’ve updated please don’t hesitate to let us know in a new thread – thanks!

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