Sitewide Performance Issues

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1556683
    Lin
    Participant

    Since installing Events Calendar Pro, functions on our WordPress Dashboard have slowed. When I disabled it, everything goes back to normal. We need this fixed or we need a refund.

    #1557519

    Hi Lin,

    Thanks so much for reaching out!

    I’m sorry to hear that you’re having issue since enabling our plugin.  We’d love to help you troubleshoot this, if you’re interested.

    As a first step, please have a look at our Performance Considerations and see if there is anything you can adjust in order to help your site run better:

    https://theeventscalendar.com/knowledgebase/performance-considerations/

    After that, you may be interested in caching, so take a look at this article:  https://theeventscalendar.com/knowledgebase/caching-basics/

    In addition, you can check out some of the solutions provided in this forum post:

    https://theeventscalendar.com/support/forums/topic/decreasing-loading-time-for-big-amount-of-events/

    I would also recommend looking into some of the plugins in this blog post, as they may be able to help you pinpoint where site slowness may be occurring:

    https://theeventscalendar.com/favorite-developer-plugins/

    Let me know how it goes and if you need any further assistance on this topic!

     

    Thanks,

    Jaime

    #1557579
    Lin
    Participant

    Jaime, thank you for this info. I am forwarding your response to our
    Webmaster for further investigation. The Events Calendar itself, is not
    causing system slowdowns, it is Events Calendar Pro. If I disable the
    plugin, things flow smoothly and quickly.

    Lin

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    #1558055

    Hi Lin,

    Okay sounds good.  Let me know how that goes and if you have any other questions on this topic!

     

    Thanks,

    Jaime

    #1574721
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 5 posts - 1 through 5 (of 5 total)
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