Home › Forums › Calendar Products › Events Calendar PRO › Sitewide Performance Issues
- This topic has 3 replies, 2 voices, and was last updated 5 years, 8 months ago by Lin.
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AuthorPosts
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June 19, 2018 at 4:35 pm #1556683LinParticipant
Since installing Events Calendar Pro, functions on our WordPress Dashboard have slowed. When I disabled it, everything goes back to normal. We need this fixed or we need a refund.
June 20, 2018 at 12:21 pm #1557519Jaime MarchwinskiKeymasterHi Lin,
Thanks so much for reaching out!
I’m sorry to hear that you’re having issue since enabling our plugin. We’d love to help you troubleshoot this, if you’re interested.
As a first step, please have a look at our Performance Considerations and see if there is anything you can adjust in order to help your site run better:
https://theeventscalendar.com/knowledgebase/performance-considerations/
After that, you may be interested in caching, so take a look at this article: https://theeventscalendar.com/knowledgebase/caching-basics/
In addition, you can check out some of the solutions provided in this forum post:
https://theeventscalendar.com/support/forums/topic/decreasing-loading-time-for-big-amount-of-events/
I would also recommend looking into some of the plugins in this blog post, as they may be able to help you pinpoint where site slowness may be occurring:
https://theeventscalendar.com/favorite-developer-plugins/
Let me know how it goes and if you need any further assistance on this topic!
Thanks,
Jaime
June 20, 2018 at 1:01 pm #1557579LinParticipantJaime, thank you for this info. I am forwarding your response to our
Webmaster for further investigation. The Events Calendar itself, is not
causing system slowdowns, it is Events Calendar Pro. If I disable the
plugin, things flow smoothly and quickly.Lin
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-=-=-=-=-=-=-=-=-=-=-=-=-=-=-June 21, 2018 at 4:08 am #1558055Jaime MarchwinskiKeymasterHi Lin,
Okay sounds good. Let me know how that goes and if you have any other questions on this topic!
Thanks,
Jaime
July 13, 2018 at 9:35 am #1574721Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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