Site w Events Calendar Pro License Continues to Not Update Properly

[Craig Grant]

I have a 3 paid license account, one of the sites I have configured it on rairc.yournewsites.com I have re-entered the license info on multiple times and it continues to tell me

The following plugins are out of date: Events Calendar PRO 3.11.1. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Learn More.

I tried to download and manually add the plugin and again occurred the same issue.

I have paid for 3 licenses and yet it won’t allow me to update the 3rd site. Please help me on this asap. Thank you.

[George]

Hi Craig,

I am not sure why things aren’t changing despite what you try, and am sorry to hear about these issues. At this time, it sounds like the only viable step forward is to manually delete all Modern Tribe plugins off of your site and then re-upload fresh new copies of the most up-to-date versions.

Deleting plugins will not erase site data.

However, it is still recommended to backup your site and database before doing the following steps just as an added precaution. This is important, and I do not recommend performing any of the following steps without a good backup of your site and database. If you do so without a backup that is your own will and against my recommendation—you should backup your site before any plugin/theme/WordPress Core update, not just stuff related to The Events Calendar! 🙂

[George]

Once you’ve backed things up, I would recommend the following steps:

• Go to Events → Settings in your wp-admin and remove your license key.
• Go to http://theeventscalendar.com/license-keys and use the “Disconnect Now” link there to disconnect your site’s license key.
• Go back to your site’s wp-admin and Delete The Events Calendar, Events Calendar Pro and any other Events Calendar add-ons you might have on your site.
• Once things are deleted, check your site’s version of WordPress. If it is not the most current version, which as of this moment is 4.4.2, then update your site’s WordPress version to 4.4.2.
• If your site is at WordPress version 4.4.2, then go to wordpress.org/plugins/the-events-calendar and download a fresh copy of The Events Calendar 4.0.6 on your site.
• Once The Events Calendar 4.0.6 is installed, activate it and then install Events Calendar Pro 4.0.6 on your site. You can get files for this version here → https://theeventscalendar.com/my-account/downloads/
• Activate Events Calendar Pro 4.0.6 and enter your license key.

These steps should bring your site up-to-date.

Cheers!
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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